After months of lockdown and the challenges it has brought, we are delighted to open our doors to welcome new residents. While we recognise that the COVID-19 pandemic has had a devastating and at times overwhelming impact on everyone’s lives, we are planning on making small steps back to normality. 

The health of our future residents, their families and our staff will be a top priority at Alexander House Care Home. We are aware of the life changing impact caused by COVID-19, thus it will be our ongoing commitment to everyone in our community to do everything within our power to keep everyone safe and healthy.

Our COVID-19 Approach

In line with recent Government recommendations effective from April 2022, care homes in England no longer have restrictions as to the numbers of visits per resident though we ask that you make arrangements in advance of your visit to ensure safe visiting practices can be maintained. LFT testing is no longer mandatory, though to protect the safety and wellbeing of our residents and teams, we would appreciate your support in continuing to do so. Appropriate guidance for using PPE must be followed whilst visiting.

At any time, the COVID-19 regulations and guidance from the Government, National and Local Healthcare Agencies may change. For further information, please click here or contact the Home Manager directly.

Preventative Measures

The health, safety and wellbeing of our residents and staff is our top priority at Alexander House Care Home. With this in mind we have added a host of new additional safety measures at our facilities to ensure that our residents may continue to live their lives as they choose with minimal inconvenience. By making just a few tweaks to our daily lives we can mitigate the risk of COVID-19 in our community.

Our specialist staff at Alexander House Care Home will do everything they can to help residents remain mentally, emotionally, and physically healthy, from keeping in line with government regulations to providing advice to all residents and their loved ones. Our activities coordinators will work hard to ensure that every day offers variety while encouraging an active, social life and maintaining the highest standards of infection control. Our staff can continue to provide exceptional care by incorporating Personal Protective Equipment (PPE), screen dividers and sanitisation rooms.

Our Safety Precautions Include:

At Alexander House Care Home, we will work hard to ensure that our residents and their loved ones are as safe from COVID-19 as possible.

Screen Dividers

While outdoor meeting areas will be available, our indoor spaces have been fitted with floor-to-ceiling screens and intercoms, to provide a safe and secure way for prospective residents to see loved ones.

Social Distancing

At our home, social distancing will be implemented in accordance with government rules and restrictions. Where possible residents and employees will keep a distance of at least 1 metre between them, in order to minimise risk of transmission.


To ensure that the rate of infection will be kept to a minimum, every team member will use personal protective equipment (PPE) such as face masks, aprons  and disposable gloves in accordance with government and local authority guidelines.

Keep in Touch

If in-person visits are not available or accessible to you, then we have a range of devices and technology that enable video and phone calls to ensure our residents can stay connected with the ones they love.


There will be various sanitisation stations available throughout our building, where future residents and visitors will be encouraged to regularly use our antibacterial gel.

Secure Premises

Alexander House Care Home will be an extremely safe and secure environment, as we will take all of our COVID-19 preventative measures very seriously.

Maintaining Health, Safety and Well-being

Keeping the residents of Alexander House Care Home safe and at optimum health will be our top concern. We have put a number of extra precautions in place in order to reduce infection rates, while ensuring that our home retains its homely feel. During this challenging time our highly skilled team will be offering a range of activities to keep our residents active and entertained.

Women working in a lab

Keeping As Connected As Possible

Staying connected to those closest to you has never been more important. We believe human connection and support are essential for our residents’ mental and physical well-being during these unpredicted times. This is why we will offer a variety of electronic devices to enable our residents to video call their friends and family. Despite the challenges we’ve faced as a result of COVID-19, we will work collectively to overcome them and come out to the other side together.

Premium Facilities Offered to Everyone

We aim to provide extraordinary levels of person-centred care and the finest possible quality of life at Alexander House Care Home, in terms of both luxurious accommodation and facilities, all inside an elegant purpose-built home that aims to cater to all of our prospective residents’ needs. Our mission is to provide the finest quality of life with the help of our all-inclusive activities and amenities. Residents will experience an increase in confidence and independence, in addition to improved wellness thanks to an active social life. To get the most out of their stay, we urge our residents to try new things as well as continue with their favourite activities.

Contact Our Friendly Team

We are always happy to answer any questions you may have about COVID-19 or any of the services and facilities we provide here at Alexander House Care Home. Please contact us by email at or call us on 01392 579 777 to discuss your query with a helpful member of our team. Alternatively, you can complete our Online Form and one of our staff members will get back to you as soon as possible.