Making sure that the health of the care home is one of our top priorities. At Alexander House, we ensure that the home is as safe as it can be from the risks of COVID-19. We continue to follow guidance and legislation as issued by the Government and key sector bodies and we are committed to keeping our residents, their families, and our staff well-informed at all times.

Despite the challenges we have faced due to COVID-19, we have created new policies and procedures to provide reassurance for our residents and their families. 

Redsident on a Walk Outside

Keeping Safe

At our home, safety is our top priority, and we have made personal protective equipment (PPE) and sanitation products available for everyone in the home to use, reducing the risk of contamination.

Alexander House Care Home recognises the importance of complying with government and Department of Health advice, as well as that of the local NHS Trust.

Our staff follows the infection prevention and control measures we have put in place, and we encourage everyone in our home to keep their vaccinations up to date. In the event of cases occurring within our home, we have an effective system in place for recording and taking appropriate action to contain them.

Women working in a lab

Staying Connected

At Alexander House Care Home, we are committed to ensuring that our residents stay in touch with their loved ones regularly. We support and encourage our residents to go on day trips and overnight stays outside our care home, and to do this safely, we carry out risk assessments that include respiratory screening questions upon their return. While there is currently no requirement for testing and isolation for residents who temporarily leave the home, we encourage them to get vaccinated before going on trips to ensure their safety.

In cases where isolation within the home is necessary, we provide our residents with devices for video calls so they can stay connected with their loved ones. We understand the importance of staying connected for their mental well-being, and we also encourage them to participate in the daily activities organised by our coordinators, which can help with their physical well-being.

Resident and Loved One
Mother and Daughter