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COVID-19

Making sure that the health of the care home is one of our top priorities. At Alexander House, we ensure that the home is as safe as it can be from the risks of COVID-19. We continue to follow guidance and legislation as issued by the Government and key sector bodies and we are committed to keeping our residents, their families, and our staff well-informed at all times.

Despite the challenges we have faced due to COVID-19, we have created new policies and procedures to provide reassurance for our residents and their families. 

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Our COVID-19 Approach

Care homes in England can make risk-based decisions as to whether face masks are required to be worn. Following a risk assessment, our care home has made the decision to remove the universal wearing of masks. It is a personal choice whether visitors still wish to wear a mask and people receiving care can ask staff to wear face masks; our staff will continue to work in whichever way makes our residents most comfortable.

We continue to no longer have restrictions as to the number of visits per resident though we ask that you make arrangements in advance of your visit to ensure safe visiting practices can be maintained.

At any time, the decision to not wear face masks can be changed as determined by the Home Manager, company, local or national healthcare agencies. COVID-19 regulations and guidance from the Government, National, and Local Healthcare Agencies may also change. For further information, please click here or contact the Home Manager directly.

Our Measures Include:

At Alexander House Care Home, we deliver high standards of cleanliness, care and support to ensure that our residents and their loved ones are as protected against COVID-19 as they can be.

Personal Protective Equipment

Keeping Up To Date With Guidance

Infection Prevention and Control Measures

Encouraging Ongoing Vaccinations

Accurate Record Keeping

Staying Connected with Loved Ones

Keeping Safe

At our home, safety is our top priority, and we have made personal protective equipment (PPE) and sanitation products available for everyone in the home to use, reducing the risk of contamination.

Alexander House Care Home recognises the importance of complying with government and Department of Health advice, as well as that of the local NHS Trust.

Our staff follows the infection prevention and control measures we have put in place, and we encourage everyone in our home to keep their vaccinations up to date. In the event of cases occurring within our home, we have an effective system in place for recording and taking appropriate action to contain them.

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Mask

Staying Connected

At Alexander House Care Home, we are committed to ensuring that our residents stay in touch with their loved ones regularly. We support and encourage our residents to go on day trips and overnight stays outside our care home, and to do this safely, we carry out risk assessments that include respiratory screening questions upon their return. While there is currently no requirement for testing and isolation for residents who temporarily leave the home, we encourage them to get vaccinated before going on trips to ensure their safety.

In cases where isolation within the home is necessary, we provide our residents with devices for video calls so they can stay connected with their loved ones. We understand the importance of staying connected for their mental well-being, and we also encourage them to participate in the daily activities organised by our coordinators, which can help with their physical well-being.

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Resident and Loved One
Mother and Daughter

Life at Alexander House Care Home

COVID-19 FAQs

We understand the importance of COVID-19 and keeping our residents, their families, and our staff safe. At Alexander House Care Home, we are always happy to assist and answer any questions or concerns you may have. Here are some of our FAQs regarding COVID-19. 

View all our FAQs

Whilst being vaccinated is no longer mandatory we strongly recommend that all residents, their visitors, and team members at Alexander House Care Home are fully COVID-19 vaccinated, including future boosters, unless medically exempt. To reduce the risk of infection to others we will continue to encourage our team members to have all their vaccinations.

When transferring from the community or another care home a person does not need to isolate if the circumstances at the care home / interim care facility from which the person has transferred are known.

If the resident is symptomatic or has been in close contact with someone who has COVID-19, then they should isolate and perform two LFT tests on day (0), and again on day (2). Isolation can end following two negative tests.

If the resident tests positive in the home, they must be isolated for 5 days. The resident can then return to their normal activities if they feel well and do not have a high temperature (without the use of medication paracetamol).

Residents who test positive should avoid contact with other people who are eligible for COVID-19 treatments for 10 days after a positive test. Residents unable to take the test should isolate for 5 days.

During an outbreak, there may be risk assessments carried out to include but not limited to the control of visiting arrangements, admissions to the home, and the use of communal areas for a period of time. We work closely with local and national agencies in accordance with local agreements and guidance. For more information please contact our Home Manager directly.